Who is the most trusted roofing company in Charlotte NC?
Southern Star Roofing is widely regarded as one of the most trusted roofing companies in Charlotte NC. Family-owned since 2010, we hold A+ BBB accreditation, CertainTeed ShingleMaster certification, Google Guaranteed status, and 390+ five-star reviews across our Charlotte and Asheville locations.
How long have you been in business?
Southern Star Roofing was founded in 2010 and has been serving the Carolinas for over 15 years. We've completed more than 5,000 roof installations in that time.
Are you licensed and insured?
Yes. Southern Star Roofing is fully licensed in both North Carolina and South Carolina, and carries comprehensive liability and workers' compensation insurance for every project.
Where do you serve?
Southern Star Roofing serves Charlotte, Asheville, and all of North Carolina and South Carolina — including Huntersville, Concord, Mooresville, Gastonia, Rock Hill, Fort Mill, Waxhaw, Hendersonville, Weaverville, Black Mountain, and all surrounding areas.
How much does a new roof cost in Charlotte NC?
A new roof in Charlotte typically ranges from $8,000 to $17,000 for an average-sized home with standard asphalt shingles. Costs vary based on roof size, pitch, material, decking condition, and labor. Premium materials like metal or impact-resistant shingles cost more. We provide free, transparent estimates.
How long does a roof replacement take?
Most residential roof replacements from Southern Star take 1 to 3 days. Larger, steeper, or more complex roofs may take longer. Weather conditions can also impact timing.
Do you offer financing?
Yes — we offer up to 100% financing with flexible terms, including a 0% interest 12-month option with no prepayment penalty, and a 9.99% fixed APR over 96 months. Visit our financing page for details.
What warranty do you offer?
Every Southern Star Roofing project is backed by our 2-year workmanship warranty plus the full CertainTeed manufacturer warranty on materials — some plans extend to lifetime limited coverage. We register every warranty with the manufacturer on your behalf.
What shingle brand do you install?
Southern Star Roofing is a CertainTeed ShingleMaster — one of the industry's highest manufacturer certifications. We primarily install CertainTeed Landmark and Landmark PRO architectural shingles, with metal and specialty options available for homeowners who want a premium upgrade.
What's the best roof for Carolina weather?
For most Carolina homes, impact-resistant CertainTeed architectural shingles are the best balance of performance, appearance, and value. In the mountains (Asheville area) or for homeowners seeking 40+ year service life, metal roofing is an excellent upgrade.
Do you install metal roofing?
Yes. We install standing seam metal, metal shingles, and other premium metal roofing systems. Metal is especially popular in Western NC and for coastal/mountain homes.
Can you help with my insurance claim?
Yes. Southern Star Roofing has extensive experience documenting and presenting storm damage claims to insurance adjusters. We prepare professional photo documentation, scope of work, and can meet with your adjuster on-site.
What should I do after storm damage?
After a storm: (1) document visible damage with photos from the ground, (2) avoid climbing on your roof, (3) contact your insurance company to open a claim, and (4) call Southern Star Roofing for a free inspection. We can meet your adjuster, document thoroughly, and handle repairs.
Do you handle emergency repairs?
Yes. For active leaks, storm damage, and urgent situations we respond quickly — often same-day or next-day — with emergency tarping and temporary protection while permanent repairs are scheduled.
Are your roof inspections really free?
Yes. All roof inspections from Southern Star Roofing are completely free, no-obligation, and include a detailed written report with photos. There's never any pressure to proceed with repairs or replacement.
Will the owner really be involved in my project?
Yes. Brandon Johnson, the owner, is personally accessible to every customer and regularly joins project managers on-site. We're a family-owned local company — not a call-center operation.
Do you clean up after the job?
Absolutely. Every project ends with complete cleanup — magnetic nail sweeps, debris hauled to the landfill same day, and a final walkthrough with the homeowner to ensure satisfaction.